NHTSA Complaint #11550264 — 2019 FORD ECOSPORT

My vehicle suddenly lost power while I was on the interstate in the middle of heavy traffic. The message on the screen said low oil pressure. I managed to get out of traffic and exited the highway as soon as I could. I managed to get back to town before the vehicle stopped. I had to have it towed to my house and then to the dealer to look at it. Fortunately I was not injured but I could very easily have been. The dealership claims to have done an analysis on the vehicle and says the motor needs to be replaced. However, they have yet to give me a printed report that states what is wrong. I have been told there is a defect that allows oil to saturate the motor and that is why it died. My vehicle only has 55,465.4 miles on it and this should not have happened. The fact that there are so many other people that I have talked to and there are many reports on the internet from others who have had to replace motors that are so expensive because there is apparently no way to fix the defect other than replacing the entire motor. Every time I talk to the dealership they keep raising the cost of the repair and they also tried to give me a copy of someone else's repair and told me it was the same as mine, but they can't seem to locate the analysis that they said they did on mine. They did tell me at one point that they have had a lot of vehicles like mine with this same problem. I have not had the vehicle repaired because I can not afford it and I keep getting different stories from the dealer. I also contacted Ford Motor Company about the car but they will not return my call.