NHTSA Complaint #11550134 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11550134
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	September 16, 2023
Date Filed	October 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

It started with a creaking sound in the drivers door. Then three days later the door became very difficult to close. Took the car to the dealer service department and was told it has a broken spot weld failure that causes the door to be difficult to close and and the window to nor open fully. It is my understanding that this is a known safety problem with other vehicles reporting the same issue. My vehicle has only 18472 miles on it and is 3 years, 3 months old, so no longer covered by the warranty.

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