NHTSA Complaint #11549636 — 2020 FORD ESCAPE STRUCTURE

Complaint Details

ODI Number	11549636
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE
Date of Incident	October 10, 2023
Date Filed	October 12, 2023
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2020 Ford Escape. The contact stated that upon opening the driver's side door, the latch made an abnormal sound. The vehicle was taken to an independent mechanic, who diagnosed a failure with the door check arm. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Action Number PE23013. The manufacturer was not notified of the failure. The failure mileage was 25,000.

Related Complaints for the 2020 FORD ESCAPE

Other STRUCTURE Complaints

#11709892 — January 9, 2026 — The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel Sy...

#11706828 — December 23, 2025 — The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel Sy...

#11685723 — September 8, 2025 — The contact owns a 2020 Ford Escape. The contact stated that after long-distance driving, there was water dripping fr...

#11678177 — August 4, 2025 — The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and opening the su...

#11656040 — April 22, 2025 — See attached document for complaint.

Recent Complaints for the 2020 FORD ESCAPE

#11719432 — UNKNOWN OR OTHER — February 20, 2026 — Drivers side door is popping/cracking. Upon reasearching I found numerous others complaing of the same problem

#11719042 — ELECTRICAL SYSTEM — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11719042 — SEAT BELTS — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11718693 — ENGINE — February 18, 2026 — Turbo failed due to oil lines clogged. Failed again after repair two weeks later on highway almost causing a collision.

#11718804 — ENGINE — February 18, 2026 — I have had 22 recalls to date on this vehicle and received 1 recall notice. Engine light comes on alot, makes noises ...