NHTSA Complaint #11549237 — 2014 FORD TRANSIT CONNECT

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number 11549237
Vehicle 2014 FORD TRANSIT CONNECT
Component LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident
Date Filed
Mileage 391,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the front driver's side door unexpectedly opened. There was no warning light illuminated. The contact stated he immediately shut the door closed while depressing the brake pedal; however, the failure recurred several times while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 391,000. VIN tool confirms parts not available.

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