2014 FORD TRANSIT CONNECT — Problems, Recalls & Safety Data

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N/A

Safety Rating

149

Owner Complaints

4 Crashes 2 Fires

15

Recalls

ACTIVE RECALL

24

Service Bulletins

0

Investigations

Overview of the 2014 FORD TRANSIT CONNECT

The 2014 FORD TRANSIT CONNECT has received a total of 149 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 22 recall campaigns affecting this vehicle, covering issues with LATCHES/LOCKS/LINKAGES:DOORS:LATCH. 24 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Structurebody (25 complaints), Unknown Or Other (20 complaints), and Electrical System (14 complaints).

Recalls for the 2014 FORD TRANSIT CONNECT

NHTSA has recorded 22 recalls for the 2014 FORD TRANSIT CONNECT, potentially affecting up to 17,723,814 vehicles.

Recall 23V502000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

| 112,225 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.

Consequence: An unlatched door can open while driving, increasing the risk of injury.

Remedy: Dealers will inspect and replace the front door latches as necessary, free of charge.  Owner notification letters were mailed February 2, 2024.  Owners may contact Ford customer service 1-866-436-7332.  Ford's number for this recall is 23S36.

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Recall 23V502000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

| 112,225 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.

Consequence: An unlatched door can open while driving, increasing the risk of injury.

Remedy: Dealers will inspect and replace the front door latches as necessary, free of charge.  Owner notification letters were mailed February 2, 2024.  Owners may contact Ford customer service 1-866-436-7332.  Ford's number for this recall is 23S36.

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Recall 23V502000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

| 112,225 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.

Consequence: An unlatched door can open while driving, increasing the risk of injury.

Remedy: Dealers will inspect and replace the front door latches as necessary, free of charge.  Owner notification letters were mailed February 2, 2024.  Owners may contact Ford customer service 1-866-436-7332.  Ford's number for this recall is 23S36.

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Recall 22V413000 — POWER TRAIN:SHIFT LINKAGE/CABLE/ROD

| 2,925,968 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected...

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Recall 22V413000 — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

| 2,925,968 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected...

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Recall 21V977000 — VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY

| 311 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2014 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body, which may result in the panel separating from the vehicle.

Consequence: Panoramic roof panel separation while driving can increase the risk of an injury or crash.

Remedy: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. This recall is an expansion of NHTSA recall number 16V-695. Owner notification letters were mailed January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's...

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Recall 21V376000 — POWER TRAIN:SHIFT LINKAGE/CABLE/ROD

| 192,080 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

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Recall 21V376000 — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

| 192,080 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

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Recall 20V260000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY

| 5,088 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

Consequence: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

Remedy: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this...

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Recall 20V331000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

| 2,147,323 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making...

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their...

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Recall 20V331000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

| 2,147,323 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making...

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their...

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Recall 20V331000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

| 2,147,323 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making...

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their...

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Recall 20V331000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

| 2,147,323 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making...

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their...

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Recall 17V209000 — ENGINE AND ENGINE COOLING:ENGINE

| 208,584 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

Consequence: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

Remedy: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5,...

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Recall 16V643000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

| 2,046,297 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact,...

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

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Recall 16V695000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY

| 887 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured October 4, 2013, to July 14, 2014 and equipped with a Panoramic Fixed-Glass Vista roof. The panoramic roof panel may have an inadequate bond to the vehicle, possibly resulting in the panel separating from the vehicle.

Consequence: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall...

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Recall 15V406000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 184,519 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights....

Consequence: If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.

Remedy: Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.

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Recall 15V050000 — SEAT BELTS:FRONT:ANCHORAGE

| 16,091 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect vehicles manufactured November 6, 2013, to September 20, 2014. In the affected vehicles, the upper seat belt bolts may have been improperly torqued, allowing them to loosen over time.

Consequence: If the seat belt anchorage fasteners loosen over time, there is an increased risk of personal injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will replace the original seatbelt fasteners with properly torqued fasteners, free of charge. The recall began March 26, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S03.

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Recall 15V005000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 54,543 vehicles affected

Defect: Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model...

Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

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Recall 14V777000 — STRUCTURE:BODY:DOOR

| 19,825 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect cargo vans manufactured August 9, 2013, to September 20, 2014. The affected vehicles are equipped with sliding door panels that may have an improper bond strength between the plastic panel and paint primer. This could cause the door panel to separate from the vehicle while driving.

Consequence: If the plastic sliding door panel separates while driving, it can increase the risk of a vehicle crash.

Remedy: Ford will notify owners, and dealers will reinstall the panel with proper materials, free of charge. The recall began January 28, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S26.

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Recall 14V703000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

| 25,238 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured August 1, 2013, to July 10, 2014. In the affected vehicles, the fuel and vapor lines may have been incorrectly installed in the engine compartment, allowing the two lines to make contact.

Consequence: Contact between the two lines may result in abrasion and a fuel leak. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Ford has notified owners, and dealers will inspect the fuel line routing. If the fuel line has been routed incorrectly, it will be replaced and routed correctly. These repairs will be made free of charge. The recall began on November...

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Recall 14V406000 — EQUIPMENT:OTHER:LABELS

| 368 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured March 1, 2014, through May 15, 2014. The affected vehicles may have a brake reservoir cap that does not have the required text advising owners which brake fluid the vehicle uses. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...

Consequence: Without the correct brake reservoir label on the cap someone may add the wrong brake fluid, causing damage to the brake system seals, resulting in brake fluid leaks, lengthened stopping distances and increasing the risk of a crash.

Remedy: Ford has notified owners. Dealers will replace the brake reservoir cap with a correct one, free of charge. The recall began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14C06.

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Owner Complaints for the 2014 FORD TRANSIT CONNECT

149 complaints have been filed with NHTSA for the 2014 FORD TRANSIT CONNECT. Below is a breakdown by vehicle component.

Most Recent Complaints

#11714887 | UNKNOWN OR OTHER | | N/A miles
Rear view camera does not work correctly. It has been fluttering for about 3 years, works maybe once a month.
#11698544 | LATCHES/LOCKS/LINKAGES | | N/A miles
The contact owns a 2014 Ford Transit Connect. The contact stated that the vehicle was previously serviced at a local dealer under NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the recall was still present on the VIN. The local dealer was contacted. The vehicle was repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.
#11697391 | UNKNOWN OR OTHER | | N/A miles
Rear View camera has quit working. It has not worked properly for quite awile
#11688429 | EXTERIOR LIGHTING | | N/A miles
The vehicle now has 130K miles on it and the dash instrument lights are getting so dim that I can not see the speedometer on a sunny day. The dealership says the adjustment is all the way up for dash light brightness, but the lights are just not bright enough anymore. This affects all the dash cluster instruments, both the digital speedometer and the analog speedometer.
#11687149 | UNKNOWN OR OTHER | | N/A miles
Rear view camera malfunction. Back up function Stopped working and screen has now whited out permanently even when car is moving forward.

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Safety Rating for the 2014 FORD TRANSIT CONNECT

NHTSA has not yet tested the 2014 FORD TRANSIT CONNECT in its New Car Assessment Program.

Technical Service Bulletins for the 2014 FORD TRANSIT CONNECT

Ford Motor Company has issued 24 technical service bulletins (TSBs) for the 2014 FORD TRANSIT CONNECT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB 21-2379 — EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2014-2020 Transit Connect vehicles built on/or after 01-Feb-2013 may exhibit water dripping into the passenger front footwell. This may be due to an excessive gap in the heating, ventilation, and air conditioning (HVAC) case allowing water to drip from the case when the air conditioning (A/C) is operating. To...

TSB 20-2047 — PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE

Some 2013-2020 Transit Connect vehicles built on or after 1-Jan-2013 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable that is in need of adjustment. It may be...

tsb18-2179 — EQUIPMENT

This article supersedes TSB 18-2084 to update the Service Procedure. Some 2013-2018 Transit Connect vehicles built on 1-Jan-2013 and through 5-Jan-2018 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or...

SSM 46527 — ELECTRICAL SYSTEM

For 2014-2017 Transit Connect Vehicles with a Taxi Conversion there is a 12-Pin block connector available for connecting the taxi spot lights to the main body harness. Service Part Number GU2Z-14S411-JA.

SSM 46293 — EXTERIOR LIGHTING:FOG LIGHTS

SOME 2014-2017 TRANSIT CONNECT VEHICLES ARE EQUIPPED WITH CORNERING LAMPS. THE CORNERING LAMPS SHARE THE SAME BULB AS THE FOG LAMPS AND ILLUMINATE WHEN THE VEHICLE SPEED IS LESS THAN 25 MPH AND THE BODY CONTROL MODULE (BCM) RECEIVES A REQUEST FOR A TURN SIGNAL OR THE STEERING WHEEL IS...

TSB 16-0162 — EQUIPMENT

SOME 2014-2017 TRANSIT CONNECT VEHICLES MAY EXHIBIT AN INOPERATIVE LOW BEAM HEADLAMP BULB(S) DUE TO HEAT DAMAGE AT THE BULB CONNECTOR. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

TSB 16-0163 — ENGINE

SOME 2014-2016 TRANSIT CONNECT VEHICLES EQUIPPED WITH THE 2.5L ENGINE MAY EXHIBIT A CONSTANT OR INTERMITTENT ILLUMINATED MIL WITH VARIOUS DRIVABILITY ISSUES AND ONE OR MORE OF THE FOLLOWING DTCS: P0010, P0103, P0104, P0122, P0131, P0135, P0137, P0141, P0201-P0204, P0217, P0222, P0223, P025A, P0300, P0301-P0304, P0316, P0351-P0354, P0400, P0403, P0443,...

16-0054 — EQUIPMENT:APPLIANCE:AIR CONDITIONER

2.5L - AIR CONDITIONING (A/C) INOPERATIVE AND/OR MESSAGE CENTER AMBIENT AIR TEMPERATURE DISPLAY INACCURATE - DTCS P0073, P0074 AND/OR U0422 ISSUE Some 2014-2016 Transit Connect vehicles equipped with 2.5L engine may exhibit an intermittent condition in which the ambient air temperature (AAT) display in the instrument panel cluster (IPC) is...

TSB160054 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

2.5L - Air conditioning (A/C) inoperative fand/or message center ambient air temperature display inaccurate - DTCS P0073, P0074, and/or U0422

16-0036 — STRUCTURE:BODY:ROOF AND PILLARS

PANORAMIC ROOF PANEL BLIND INOPERATIVE, BUCKLED AND/OR STUCK. Some 2014-2016 Transit Connect vehicles may exhibit a condition in which the panoramic roof panel blind moves and stops 150 mm (6 inches) from the full open position or does not move at all. The blind may be buckled and/or stuck. 1....

Showing 10 of 24 technical service bulletins.

NHTSA Investigations for the 2014 FORD TRANSIT CONNECT

There are no NHTSA defect investigations on record for this vehicle.

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