2013 FORD TRANSIT CONNECT — Problems, Recalls & Safety Data
2/5
Safety Rating
38
Owner Complaints
4
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2013 FORD TRANSIT CONNECT
The 2013 FORD TRANSIT CONNECT has received a total of 38 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 2 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), POWER TRAIN:SHIFT LINKAGE/CABLE/ROD. 3 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Power Train (7 complaints), Engine (5 complaints), and Electrical System (3 complaints).
Recalls for the 2013 FORD TRANSIT CONNECT
NHTSA has recorded 6 recalls for the 2013 FORD TRANSIT CONNECT, potentially affecting up to 6,444,714 vehicles.
Recall 22V413000 — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
| 2,925,968 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected...
View full details →Recall 22V413000 — POWER TRAIN:SHIFT LINKAGE/CABLE/ROD
| 2,925,968 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected...
View full details →Recall 21V376000 — POWER TRAIN:SHIFT LINKAGE/CABLE/ROD
| 192,080 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
View full details →Recall 21V376000 — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
| 192,080 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
View full details →Recall 17V209000 — ENGINE AND ENGINE COOLING:ENGINE
| 208,584 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Consequence: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5,...
View full details →Recall 14V706000 — EQUIPMENT ADAPTIVE/MOBILITY
| 34 vehicles affected
Defect: Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006....
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015....
View full details →Owner Complaints for the 2013 FORD TRANSIT CONNECT
38 complaints have been filed with NHTSA for the 2013 FORD TRANSIT CONNECT. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 7 | 1 | 0 | 0 | 0 |
| Engine | 5 | 0 | 0 | 0 | 0 |
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 1 | 0 | 0 | 0 |
| Structurebody | 3 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 1 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The Front Suspension Subframe Crossmember had rusted though and the front tires become out of alignment SUDDENLY causing the vehicle to veer of course. The vehicle is then disabled and must be towed and the Front Suspension Subframe Crossmember has to be replaced.
Power transmission failure due to electrical issues. 63k miles only.
Power transmission failure due to electrical issues. 63k miles only.
Transmission. I was driving down the road in my Ford transit going 65 miles an hour I I started to have major transmission problems from traffic slow down so I slow down with it down to 30 miles an hour after doing so traffic sped back up and I could not get out of third gear when I realized how fast I was going in third gear and it would not shift, I tried to slow down and then re-accelerate to see if it would shift when it shifted in the fourth gear it never left fourth gear and revs back to 8000 RPMs at that point the check engine light came on with the gear light in with the transmission light and I lost all power and I could only drive in second gear so I drove in second gear to the shop. Problem with transmission confirmed by independent shop.
The Transit was parked on a slope and was in "Park", but it rolled back down the slope and hit a parked car.
Safety Rating for the 2013 FORD TRANSIT CONNECT
The 2013 FORD TRANSIT CONNECT received an overall safety rating of 2 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★☆☆☆ (2/5) |
| Frontal Crash | ★★★☆☆ (3/5) |
| Side Crash | ★★☆☆☆ (2/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2013 FORD TRANSIT CONNECT
Ford Motor Company has issued 3 technical service bulletins (TSBs) for the 2013 FORD TRANSIT CONNECT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
tsb18-2179 — SEATS:MID/REAR ASSEMBLY
This article supersedes TSB 18-2084 to update the Service Procedure. Some 2013-2018 Transit Connect vehicles built on 1-Jan-2013 and through 5-Jan-2018 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or...
SSM 46439 — EQUIPMENT
SOME 2013-2017 TRANSIT CONNECT VEHICLES BUILT ON OR BEFORE 13-JAN-2017 MAY REQUIRE REPLACEMENT OF THE PANORAMIC ROOF SHADE. WHEN INSTALLING THE NEW ROOF SHADE THE WIRE HARNESS CONNECTOR FOR THE ROOF SHADE MODULE MAY NEED TO BE EXTENDED IN ORDER TO REACH THE NEW MODULE. FOLLOW THE RECOMMENDED SPLICING METHOD...
ASI-44296 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FORD: THE REMOVAL OF FRONT PASSENGER SEAT, WHICH DO NOT HAVE THE DELETE OPTION, WILL ILLUMINATE AIRBAG DISABLE INDICATOR AND SRS WARNING LAMP IN INSTRUMENT CLUSTER. MODEL 2010-2013 TRANSIT CONNECT. *PE
NHTSA Investigations for the 2013 FORD TRANSIT CONNECT
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD TRANSIT CONNECT
- 2010 FORD TRANSIT CONNECT — 56 complaints
- 2011 FORD TRANSIT CONNECT — 29 complaints
- 2012 FORD TRANSIT CONNECT — 35 complaints
- 2013 FORD TRANSIT CONNECT (current)
- 2014 FORD TRANSIT CONNECT — 149 complaints
- 2015 FORD TRANSIT CONNECT — 78 complaints
- 2016 FORD TRANSIT CONNECT — 142 complaints
- 2017 FORD TRANSIT CONNECT — 31 complaints
- 2018 FORD TRANSIT CONNECT — 29 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints