NHTSA Complaint #11549216 — 2018 MAZDA CX-9

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11549216
Vehicle	2018 MAZDA CX-9
Component	ENGINE
Date of Incident	October 9, 2023
Date Filed	October 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Went in to the mechanic to get a regular oil change and noticed a liquid slushing sound after starting the car up. Was informed that there is a major coolant leak somewhere in the car. Took it to Mazda dealership right away who confirmed that it is a cracked cylinder head. I got lucky that the car did not overheat on the road and happened to catch it in the nick of time. No check engine lights or low coolant lights came on at all.

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