NHTSA Complaint #11548906 — 2018 MAZDA CX-5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11548906
Vehicle	2018 MAZDA CX-5
Component	ENGINE
Date of Incident	September 1, 2023
Date Filed	October 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I own a Mazda that I purchased new in 2018. I have kept up with the maintenance to a “T”. I have never abused it. About a month ago I started smelling a strange smell. Like smoke or burnt oil. A couple of weeks later, the engine oil level light came on and the engine was low on oil and that’s when I started seeing that the motor was leaking oil, and I just found out that the engine head cylinder has a crack. I found out that these vehicles have a defect from the factory on this part that cracked, “Engine Head cylinder”. And now to repair it, it is going to cost me around $6,000. The warranty has run out.

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