NHTSA Complaint #11548822 — 2020 CHRYSLER PACIFICA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11548822
Vehicle	2020 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	October 7, 2023
Date Filed	October 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Exceedingly jarring transmission shifts at both low and higher speeds that are startling to the driver and could cause an accident. This has been a chronic issue that happens frequently but not in every use of the vehicle. Below is a date in which this recently occured.

Related Complaints for the 2020 CHRYSLER PACIFICA

Other POWER TRAIN Complaints

#11714584 — January 30, 2026 — This submission supplements my prior NHTSA ODI complaint regarding the same vehicle and loss-of-motive-power conditio...

#11712272 — January 20, 2026 — Transmission shifts very hard from 2nd to 3rd gear and 4th to 5th gear at random times and at random speeds. Sometime...

#11700412 — November 19, 2025 — I purchased this van in March 2025, it was used about 62000 miles, but dealer said it was in good condition, no issue...

#11699686 — November 16, 2025 — Component/System: The propulsion system of my 2020 Chrysler Pacifica Hybrid, specifically a suspected internal transm...

#11652653 — April 3, 2025 — The entertainment system when super cold outside the screen goes black and does not work. The issue has made it diffi...

Recent Complaints for the 2020 CHRYSLER PACIFICA

#11714584 — ELECTRICAL SYSTEM — January 30, 2026 — This submission supplements my prior NHTSA ODI complaint regarding the same vehicle and loss-of-motive-power conditio...

#11713077 — STEERING — January 24, 2026 — WHILE DRIVING DOWN MAJOR HIGHWAY, THE POWER STEERING LIGHT WENT ON. IMMIDIATELY MY POWER STEERING SHUT OFF AND I COU...

#11711098 — ELECTRICAL SYSTEM — January 15, 2026 — The contact owns a 2020 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed, the engine s...

#11711098 — ENGINE — January 15, 2026 — The contact owns a 2020 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed, the engine s...

#11706885 — EXTERIOR LIGHTING — December 23, 2025 — The vehicle is unsafe to operate and presents an immediate highway safety risk. Shortly after purchase, the vehicle ...