NHTSA Complaint #11548816 — 2019 MAZDA CX-5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11548816
Vehicle	2019 MAZDA CX-5
Component	ENGINE
Date of Incident	September 26, 2023
Date Filed	October 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Cracked cylinder head with oil leaking. There were no warning from my car prior to a diagnostic test. The car has a very strong rubber burning smell and white smoke comes out from the engine part before I took my car back to the Mazda Dealer. From a quick search, the cracked cylinder problem seems widespread with the 2018-2021's Mazda Cx-5. Took the car back to the dealer and dealer replaced the head cylinder and gaskets. There were no warning from the car.

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