NHTSA Complaint #11548702 — 2019 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11548702
Vehicle	2019 FORD ECOSPORT
Component	ENGINE
Date of Incident	July 1, 2023
Date Filed	October 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

In November of 2022 I experienced engine failure by coolant getting into the cylinders. Two weeks after oil change. Finally in January 2023 it was replaced. It wasn't under warranty. FORD Assisted in paying partially for repairs. July I started having problems again. After multiple trips and misdiagnosis, the same problem. As of today its been in shop over 30 days.They are replacing the top of the engine and it hasn't lasted a year. The car has dangerously just quit running while driving. This is an ecoboost 1.0 EcoSport. I feel it should be included in the investigation that nhtsa is already doing on the other ecoboost.

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