NHTSA Complaint #11548318 — 2018 RAM 3500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11548318
Vehicle 2018 RAM 3500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

ABS and traction control lights come on intermittently and a chime sound occurs. When this happens cruise control stops working. Getting a “Service Electronic Braking System” message and “Service Antilock Brake System” message. Had to wait three weeks to get an appointment for dealer to troubleshoot. Dealer said it has code C0020-01 logged. Dealer says the Hydraulic Control Unit (HCU) has an internal failure that is shorting out the ABS pump control. Dealer stated that part will not be available until February or March of 2024 if not later for repairs. Dealer verbally said to either park the vehicle until part is available or drive it knowing that the ABS braking system may not work properly in case of emergency stop. Dealer said there is no recall for this problem but they are aware of many vehicles with it. I feel there needs to be an immediate recall issued for this problem as it is endangering the public.

Related Complaints for the 2018 RAM 3500

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Recent Complaints for the 2018 RAM 3500

#11719057 SERVICE BRAKES, HYDRAULIC The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning ligh...
#11718468 SERVICE BRAKES While towing 10,000 lb trailer vehicle displayed indicators that traction control and ABS were failing. I've taken v...
#11717505 SERVICE BRAKES, HYDRAULIC The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...
#11717028 SERVICE BRAKES Vehicle ABS malfunctions routinely. This comprises reliability and overall road safety. This recall is well over 3 ye...
#11717068 SERVICE BRAKES, HYDRAULIC The contact called on behalf of the owner of the 2018 Ram 3500. The owner received notification of NHTSA Campaign Num...
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