NHTSA Complaint #11548180 — 2017 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11548180
Vehicle 2017 FORD FOCUS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Car has 61,000 miles on it, after leaving home and getting on the interstate my wife and I felt the car lurch and the oil light came on. We pulled over and the lifters were ticking and we shut the engine off and had the car towed home(about a mile) I drained the oil and there was rubber chunks in it. Dropped the oil pan and the oil pump belt tensioner is broken, cogs are stripped off the belt and it became apparent that our oil pressure dropped to zero at highway speed, had we not been in the right lane and pulled over quickly the motor would have locked up at 70mph. I did some research and found the problem to be somewhat widespread. I contacted Ford hoping for a goodwill gesture considering the miles and was told there will be nothing they can do about it. We made the last two car payments on it and it has sat untouched on jackstands in the driveway since then.

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