NHTSA Complaint #11548077 — 2020 NISSAN SENTRA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11548077
Vehicle 2020 NISSAN SENTRA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

The door locks simultaneously stopped working on the vehicle at the same time. The key fob chimes and the lights flash on the car but nothing happens with the door locks. The fuses all check out and you hear a sound when pushing the lock and unlock button but nothing happens. Faulty actuators seem to be a recurring problem with Nissan that I am hearing from other Sentra owners. This definitely presents a safety hazard because I have to manually lock all doors when I get out of the car. Also, in the event of an emergency I can not enter the car unless I undo the key fob and use the key to unlock it manually. I would hate for something to happen to me or my family while waiting to get in the car with how high crime has gotten with car thefts, car vandalism, and carjackings. Something needs to be done to remedy this problem for all Nissan owners to ensure our safety.

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