2020 NISSAN SENTRA — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

306

Owner Complaints

17 Crashes

4

Recalls

ACTIVE RECALL

63

Service Bulletins

0

Investigations

Overview of the 2020 NISSAN SENTRA

The 2020 NISSAN SENTRA has received a total of 306 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with STEERING:LINKAGES:TIE ROD ASSEMBLY, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. 63 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Steering (51 complaints), Forward Collision Avoidance Automatic Emergency Braking (50 complaints), and Unknown Or Other (45 complaints).

Recalls for the 2020 NISSAN SENTRA

NHTSA has recorded 6 recalls for the 2020 NISSAN SENTRA, potentially affecting up to 840,622 vehicles.

Recall 23V581000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

| 236,238 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.

Consequence: A bent tie rod can break and cause a loss of steering control, increasing the risk of a crash.

Remedy: Owners are advised to contact their dealer for transport assistance if they are experiencing an off-center steering wheel or vibration. As an interim repair, dealers will inspect and replace any bent or broken tie rods, free of charge. Once newly...

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Recall 23V628000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

| 153,376 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner...

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Recall 23V628000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

| 153,376 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner...

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Recall 23V628000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

| 153,376 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner...

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Recall 22V244000 — EXTERIOR LIGHTING:HEADLIGHTS

| 5,520 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020 Sentra vehicles, equipped with LED headlights. The right-hand headlight aim may be misaligned. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

Consequence: An improperly aimed headlight may reduce the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will replace the right-hand headlight, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R20B4.

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Recall 21V461000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

| 138,736 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Sentra vehicles. The left and/or right tie rod may be bent.

Consequence: A bent tie rod can break, causing a loss of steering control and increasing the risk of a crash.

Remedy: Dealers will inspect and replace the left and/or right tie rods as necessary, free of charge. Owner notification letters were mailed August 5, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PM985.

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Owner Complaints for the 2020 NISSAN SENTRA

306 complaints have been filed with NHTSA for the 2020 NISSAN SENTRA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11707770 | BACK OVER PREVENTION | | 32,440 miles
The contact owns a 2020 Nissan Sentra. The contact stated that while in reverse(R), the rearview camera image failed to display. No warning lights illuminated. The vehicle was taken to a local dealer, where it was repaired under warranty; however, the failure reoccurred. The same local dealer was contacted, but the vehicle was not repaired because there was no recall associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 32,440.
#11704265 | STEERING | | 21,900 miles
The contact owns a 2020 Nissan Sentra. The contact received notifications of NHTSA Campaign Numbers: 23V581000 (Steering) and 21V461000 (Steering). The contact stated that while in reverse(R) and turning the steering wheel, the contact observed a clicking sound coming from under the front of the vehicle. The contact stated there was no warning light or messages displayed. The vehicle was taken to a dealer where the contact was informed that the tie rods needed to be replaced. The contact was unsure if the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 21,900.
#11700654 | BACK OVER PREVENTION: WARNINGS | | N/A miles
While in reverse, my backup camera does not engage, instead it will display a blue scree or altered fuzzy incomplete image of what's behind me. While parking, parking collision warning will go off displaying a warning and sound with multiple beeps while my automatic emergency braking system will engage my brakes while reversing unexpectedly without obstacles in the way. This causes whiplash, panic, to the driver and sudden stops causing a hazard to other drivers while wearing out my braking system I've had to replace brake pads and roaders due to warping more frequently than normal function. While driving the forward collision warning will display a malfunction warning on my dash and sometimes engages my brakes unexpectedly with no object in front of me. This has led to sudden stops in the middle of the road causing other cars to slam their brakes so they don't rear-end me. I have reported this to a local mechanic while we replaced my shocks, he stated there was wires loose and he secured them causing my backup camera to work for a short time after. It soon went back to being a blue screen or having an altered fuzzy image when reversing. These has been a reoccurring issue but I am in Germany so I have yet to find a dealership willing to inspect the vehicle. I believe the first issues started in March 2024 after I purchased the car from a friend.
While in reverse, my backup camera does not engage, instead it will display a blue scree or altered fuzzy incomplete image of what's behind me. While parking, parking collision warning will go off displaying a warning and sound with multiple beeps while my automatic emergency braking system will engage my brakes while reversing unexpectedly without obstacles in the way. This causes whiplash, panic, to the driver and sudden stops causing a hazard to other drivers while wearing out my braking system I've had to replace brake pads and roaders due to warping more frequently than normal function. While driving the forward collision warning will display a malfunction warning on my dash and sometimes engages my brakes unexpectedly with no object in front of me. This has led to sudden stops in the middle of the road causing other cars to slam their brakes so they don't rear-end me. I have reported this to a local mechanic while we replaced my shocks, he stated there was wires loose and he secured them causing my backup camera to work for a short time after. It soon went back to being a blue screen or having an altered fuzzy image when reversing. These has been a reoccurring issue but I am in Germany so I have yet to find a dealership willing to inspect the vehicle. I believe the first issues started in March 2024 after I purchased the car from a friend.
#11700654 | FORWARD COLLISION AVOIDANCE: WARNINGS | | N/A miles
While in reverse, my backup camera does not engage, instead it will display a blue scree or altered fuzzy incomplete image of what's behind me. While parking, parking collision warning will go off displaying a warning and sound with multiple beeps while my automatic emergency braking system will engage my brakes while reversing unexpectedly without obstacles in the way. This causes whiplash, panic, to the driver and sudden stops causing a hazard to other drivers while wearing out my braking system I've had to replace brake pads and roaders due to warping more frequently than normal function. While driving the forward collision warning will display a malfunction warning on my dash and sometimes engages my brakes unexpectedly with no object in front of me. This has led to sudden stops in the middle of the road causing other cars to slam their brakes so they don't rear-end me. I have reported this to a local mechanic while we replaced my shocks, he stated there was wires loose and he secured them causing my backup camera to work for a short time after. It soon went back to being a blue screen or having an altered fuzzy image when reversing. These has been a reoccurring issue but I am in Germany so I have yet to find a dealership willing to inspect the vehicle. I believe the first issues started in March 2024 after I purchased the car from a friend.

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Safety Rating for the 2020 NISSAN SENTRA

The 2020 NISSAN SENTRA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★★ (5/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2020 NISSAN SENTRA

Nissan North America, Inc. has issued 63 technical service bulletins (TSBs) for the 2020 NISSAN SENTRA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

NTB25-005 — ENGINE

SERVICE INFORMATION If one of the APPLIED VEHICLES has DTC P2100 for “ETC MOT PWR-B1” or P2101 for “ETC FNCTN/CIRC-B1” stored in the Engine Control Module (ECM) with a customer complaint of loss of power,  Perform the revised Electronic Service Manual (ESM) procedure noted on page 2 for "PERFORM...

NTB21-115A — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

FALSE ACTIVATION OF AEB OR FCW This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB24-022 — POWER TRAIN

CVT SUB-ASSEMBLY SERVICE PARTS ARE NOW AVAILABLE SERVICE INFORMATION The CVT Belt & Pulley (sub-assembly) Kit is now available to order. The sub-assembly kit part numbers and other parts needed, if a repair is indicated, are listed in PARTS INFORMATION.  This bulletin does not include diagnostic or service procedure...

NTB21-096A — ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been superseded by: NTB23-018 SOFTWARE UPDATE FOR INFOTAINMENT ISSUES Please discard previous versions of this bulletin.

NTB21-096A — EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been superseded by: NTB23-018 SOFTWARE UPDATE FOR INFOTAINMENT ISSUES Please discard previous versions of this bulletin.

NTB22-094 — ELECTRICAL SYSTEM

DTC P161D STORED IN BCM IF YOU CONFIRM DTC P161D (Immobilizer) is stored in the BCM,.  If a DTC other than P161D is present, diagnose and resolve first before applying this bulletin. AND The current ECU PART NUMBER in the BCM is either 284B3-3613R or 284B3-6580R. ACTION Reprogram the...

NTB22-067A — ENGINE AND ENGINE COOLING

MIL ON WITH DTC P0401 AND/OR P0404 STORED IN THE ECM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB21-063C — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

COMBINATION METER MODULES OR ABS CONTROL UNITS CANNOT BE SWAPPED This bulletin has been amended. See AMENDMENT HISTORY, below. Please discard previous versions of this bulletin.

NTB20-052B — ELECTRICAL SYSTEM

REAR DOOR ALERT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB21-115 — FORWARD COLLISION AVOIDANCE

FALSE ACTIVATION OF AEB OR FCW IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system, AND There are no related DTCs stored. ACTION 1. Confirm the current ICC/ADAS 2 part number. 2. Reprogram...

Showing 10 of 63 technical service bulletins.

NHTSA Investigations for the 2020 NISSAN SENTRA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the NISSAN SENTRA

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