NHTSA Complaint #11547886 — 2016 CHEVROLET EQUINOX

As I was driving, it started to rain, so I turned on my windshield wipers. While the wipers were functioning, they abruptly stopped in the middle of their rotation. I had to stop on the side of the road while the wipers were stuck, and I couldn’t drive in the rain without them, so I had to wait until the rain went away before I could drive. I took it to the dealership the next day when it wasn’t raining, and they told me the windshield wiper arm detached from the motor and the whole thing needed replacement. The year of my car is 2016, and I noticed that while my car didn’t have this recalled, the 2015 model does. It literally is the same issue as seen on the 2015 version. Because my car’s year isn’t under recall, I had to pay the full amount to get this issue replaced. Thankfully, this did not occur during heavy rainfall or a winter storm, especially on the highway, because I would’ve been stranded. There is no way a windshield wiper arm detached from the motor on its own unless it was a defect right from the start, as evident by the fact that the 2015 model was already recalled for exactly this issue.