NHTSA Complaint #11711299 — 2016 CHEVROLET EQUINOX
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11711299 |
| Vehicle | 2016 CHEVROLET EQUINOX |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
I am writing to formally document a series of catastrophic mechanical failures regarding the aforementioned vehicle. Despite rigorous maintenance and significant financial investment, the car remains non-drivable, posing a severe safety risk. Chronology of Failures: October 2024: Four months post-purchase, the timing chain failed on I-94. Atwater Chevrolet replaced the component; however, this did not resolve the underlying engine instability. December 3, 2025: Following a dashboard warning light, a Northland Chevrolet dealer replaced the solenoids. At this time, the windshield wiper motor also required replacement. Late December 2025: Shortly after these repairs, the vehicle suffered a major failure of the rear main seal and engine block during sub-freezing temperatures. This caused a total loss of oil and left the driver stranded in hazardous conditions. Maintenance and Disclosure: We have invested over $4,000 in preventative maintenance, including oil changes every 2,800 miles to mitigate known oil consumption issues. At the time of sale, there was no disclosure regarding the inherent engine defects common to this model. Current Status: The vehicle is currently at a dealership and is inoperable. A $10,000 loan balance remains. Current diagnostics suggest a frost plug failure triggered the event. I have contacted GM regarding Bulletin 14882, which addresses identical issues in similar models, but was informed it does not currently attach to this VIN. Furthermore, the extended warranty provider has denied the claim following an inspection, despite the documented manufacturing issues known to affect these engines for several years.
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