NHTSA Complaint #11706231 — 2016 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11706231
Vehicle 2016 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

I just got this used car in seemingly great shape, was told it was garage kept and well cared for. Dealer had oil changed before I drove it off the lot. I only had it about one month, had driven about 1,000 miles so far, I check the oil, and dipstick was nearly dry. I threw oil in it and took it for an oil change just in case. No oil leaks, etc. No indication, no oil light, nothing to alert me to low oil level. I saw here on NHTSA that these cars burn through excessive amounts of oil, and I definitely saw that firsthand. I’m wondering why no recalls exist when this is a well-known issue with these cars, and so many of them are dead at 50-70k miles…? The last two cars I had (Ford Escapes), had over 218k or 185k miles and they were still drivable when I got a replacement vehicle. Now I buy this used Equinox with almost 70k miles and I’m wondering if it is going to break down within the first year. I expect I will be buying lots of oil and checking/changing it often. This is not just an inconvenience, it can cause major safety concerns! I will not be a repeat Chevy customer!

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