NHTSA Complaint #11547684 — 2018 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11547684
Vehicle 2018 FORD ECOSPORT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

In January 2020 we suffered our 1st engune failure at 30k miles and it was replaced under warranty due to oil pump failure which resulted in a sudden failure at 75mph. My wife panicked when it happened and almost took oput the cars around when the car suddenly dropped to approx 30mph on the highway. Although the oil light came on and the sounder went off it happened so fast there was no time to react. The repair took approx 2 months to complete. In July of 2023 we suffered a 2nd engine failure at 67K miles. The oile light came on while traveling at 55mph and within seconds the car dropped to 30mph and failed. Wewere told by our dealer it would cost 10K to repair and not under warranty which was unacceptable. This resulted in my still owing my bank $7000 on a dead car. We were required to purchase a new car and the Ecosport sits in my driveway and we are still paying on it.

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