NHTSA Complaint #11547483 — 2018 SUBARU OUTBACK
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11547483 |
| Vehicle | 2018 SUBARU OUTBACK |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
On 9/28/23 I was driving in a 2-lane construction zone with my daughter. While going through the construction zone, my car lost all power and just shut off completely. No warning signs just went completely dead. I almost got rear ended, thankfully the car behind me went to the left of the center, but almost had a head on collision into oncoming traffic. Thankfully, no wrecks were involved. It did eventually start back up and has yet to happen again. However, back in July/August of 2021, I received a recall notice on my vehicle NHTSA Campaign #21V587000. When I called to check on the recall it was stated that my vehicle did not have a current recall. I believe this is inaccurate to the fullest. When I bought the vehicle, I took my outback in several times to the dealership with what I thought was transmission and some electrical issues. They could find nothing wrong, how convenient for them, they weren't the ones almost killed because the vehicle would stall at intermittent times during acceleration. I took it in on 1/24/19, 4/26/19, 10/24/19, and 7/27/20. The mileage range was from 1K to 55K, now at 111K my car just has a complete system failure. Honestly, they didn't seem enough to care and treated me like I didn't know what I was talking about. I drove it 7 days a week and they drove it for 15 minutes and said there were no issues. That is not a fair assessment. I would like to resolve this matter before someone gets killed because of a defective issue on Subaru's part that was documented several times. I have the receipts and work orders to support the evidence. I have notified my family of the issues in case something does happen because of the vehicle, and I am, or others are injured or killed in an accident. Like I said, I have all the documentation to support any claim henceforth. I bought a Subaru because of its safety ratings. Now, I'm afraid to have passengers or my grandkids ride with me out of fear for their safety and others.
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