NHTSA Complaint #11547236 — 2018 TESLA MODEL 3

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11547236
Vehicle	2018 TESLA MODEL 3
Component	STEERING
Date of Incident	September 25, 2023
Date Filed	September 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

On 9/25/23 I was driving the Tesla Model 3 and had entered a parking garage when the steering suddenly locked and would not work while I was in drive mode. The Tesla screen gave a warning that additional force may be required to manouver. It was with a lot of difficulty that I was able to safely park the car in the garage and called Tesla support. I was instructed to power off the car and reboot. It was a situation that could have potentially put my life in danger and led to an accident had there been other vehicles nearby. I have owned the Tesla since April 2018 and have 39,000 miles.

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