NHTSA Complaint #11547072 — 2020 HYUNDAI KONA

The contact owns a 2020 Hyundai Kona. The contact stated that while operating the vehicle, the message "Service Oil Change" was displayed. The vehicle was taken to the local mechanic who discovered metal shavings in the engine oil. The vehicle was later taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 21V301000 (Engine). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 72,000.