NHTSA Complaint #11546937 — 2018 RAM 2500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11546937 |
| Vehicle | 2018 RAM 2500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
I have a 2018 Dodge Ram 2500 pickup truck and my ABS engine light came on back in February 2023 indicating that I have a problem with my braking and traction control system. It was because of the Hydraulic Control Module was bad. I Contacted a Factory Chrysler Parts supplier to obtain a new part to have it replaced but they were on backorder until June. In June I contacted them again and was told they were on back order until October 2023. I just contacted them again 9/27/23 and now I am being told the part is on back order until February 2024. This will be a full year causing me to drive without the ABS or Traction control not working, as well as not having cruise control. Doing a search on the internet there are a lot of others having the same issue which is bad enough but when you can't even get the replacement part for over a year on a piece of safety equipment for your vehicle . This is more then a safety issue.
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