NHTSA Complaint #11546855 — 2023 VOLVO XC60

The contact owns a 2023 Volvo XC60. The contact stated upon shifting into park (P), the gear shift indicator light displayed that the transmission was in park (P); however, the vehicle continued to roll. The contact stated that he continuously pressed the park (P) button until the vehicle responded. There was no warning light illuminated. Additionally, the contact stated while driving at various speeds with adaptive cruise control (ACC) mode engaged, the steering wheel independently pulled to the right aggressively. The contact stated that he used physical strength to pull the steering wheel back to the left; however, the steering wheel failed to return to the center position and continuously turned to the left, then to the right. The contact also stated that while driving with auto centering feature activated, the vehicle was driving from side to side. The vehicle was taken to the dealer, where an unknown software upgrade was performed. Additionally, the contact received an unknown notice for mandatory software update. The contact stated that the software update was performed; however, the failure worsened. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 400.