NHTSA Complaint #11694979 — 2023 VOLVO XC60
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11694979 |
| Vehicle | 2023 VOLVO XC60 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
There has been at least 5 incidences where the audio stopped working for the turn signals, navigation stopped, radio stopped and air conditioning stopped. The first 2-3 times the system reset itself. The 4th incident I was driving in torrential rain, the wiper auto sensor stopped and every warning light on the dashboard lit up. As the rain dissipated, the system seemed to clear itself. Today, on my way to the dealership, the turn signal audio stopped, navigation stopped, radio stopped. The service advisor verified the situation. His response, per Volvo instructions, tell the customer to reset the system once a month. There's no written instructions to resolve the problem. The service advisor admitted this is an ongoing problem and corporate is making no attempt to resolve it. Is Volvo waiting for a life threatening situation before addressing the problem. I can't rely upon the computer system to function properly. Volvo has a responsibility to its car owners for supposedly being one of the safest cars on the road. This vehicle is becoming unreliable. Thank you.
Related Complaints for the 2023 VOLVO XC60
Other ELECTRICAL SYSTEM Complaints
#11715541
System/Component Malfunction: Systemic failure of the onboard computer (Infotainment/Connectivity Module) and Advance...
#11682052
We’ve owned a couple of the XC60s from the new generation. We have had many conversations with Volvo and the dealersh...
#11667647
For more than a year, we have experienced issues with the infotainment system. Despite many trips to the dealership i...
#11554722
On November 11, 2023 @ between 10:30 and noon, the vehicle infotainment system completely failed. The screen went bl...
#11548899
I've experienced many problems with the Google built in system in this Volvo. But the one that keeps happening is t...
Recent Complaints for the 2023 VOLVO XC60
#11715541
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
System/Component Malfunction: Systemic failure of the onboard computer (Infotainment/Connectivity Module) and Advance...
#11715541
FORWARD COLLISION AVOIDANCE: WARNINGS
System/Component Malfunction: Systemic failure of the onboard computer (Infotainment/Connectivity Module) and Advance...
#11703702
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Received recall notice, the dealer did software upgrade to 3.7. but still having issues. Error message "Camera is te...
#11703728
VISIBILITY/WIPER
On Wednesday December 3, 2025 the front windshield wipers stopped working on my wife's 2023 Volvo XC60. The stalk to ...
#11695645
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Manufacturer: Volvo Car USA LLC | Initial Failure Mileage: 15,000 DEFECT DESCRIPTION: The Google built-in Infotainmen...