NHTSA Complaint #11546505 — 2021 KIA SORENTO

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11546505
Vehicle	2021 KIA SORENTO
Component	UNKNOWN OR OTHER
Date of Incident	January 1, 2023
Date Filed	September 26, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

My 2021 Kia Sorento X-Line Prestige comes with Driver Assist features. One is for steering. Without warning it will disengage, particularly on a 2-lane highway, or when entering a curve in the road. This is dangerous. It needs to come with a warning that Driver Assist can flake out on 2-lanes and on curves, and is fairly useless unless you are on a straightaway on an interstate. This has happened to me multiple times since I bought the car from the Heiser dealership in Wisconsin.

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