NHTSA Complaint #11546334 — 2015 CADILLAC SRX
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11546334 |
| Vehicle | 2015 CADILLAC SRX |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 81,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The contact owns a 2015 Cadillac SRX. The contact stated while driving 40 MPH during a rainstorm, the tires started slipping and the contact had difficulty controlling the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that excessive toe had caused abnormal wear on the rear tires but that the toe link could not be adjusted to the normal target. The contact was advised that the rear toe link adjuster would need to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 21V473000 (Suspension), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 81,000.
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