NHTSA Complaint #11546238 — 2018 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11546238
Vehicle	2018 FORD ECOSPORT
Component	ENGINE
Date of Incident	September 17, 2023
Date Filed	September 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

On 9/17/2023, I was driving on the interstate when I got a notification telling me low engine oil pressure. After that, my car essentially shut off. I could no longer accelerate and had to carefully maneuver to the right side of the interstate so I could pull over. After being towed to the Cavalier Ford Chesapeake Square dealership, I was notified that my oil pump belt tensioner had failed. The service technician working on the vehicle stated he immediately knew the issue upon starting the vehicle. In June/July 2023, I received the same notification and was told it was a sensor that needed to be replaced. We are unsure if the two incidents are related. As of 9/24/2023 the vehicle is at Cavalier Ford Chesapeake Square waiting for the engine to be replaced .

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