NHTSA Complaint #11546029 — 2013 HYUNDAI VELOSTER

The contact owns a 2013 Hyundai Veloster. The contact stated that while starting the vehicle and shifting into reverse (R), the vehicle failed to respond. The contact then shifted into drive (D), but the vehicle failed to respond. There was no warning light illuminated. The contact stated that he shifted into park (P), turned off, and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been recurring. The vehicle was taken to an independent mechanic several times, but the failure could not be duplicated. The contact related the failure to NHTSA Campaign Number: 23V132000 (Electrical System); however, the VIN was not included. The dealer was notified of the failure and advised the contact to schedule an appointment for a diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, and a case was opened. The manufacturer then referred the contact to the dealer for assistance. The failure mileage was approximately 45,000.