NHTSA Complaint #11545666 — 2020 JEEP GRAND CHEROKEE

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11545666
Vehicle 2020 JEEP GRAND CHEROKEE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 35,800 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that while driving forward into a parking space the brake pedal was hard when pressed and the vehicle suddenly experienced unintended acceleration and crashed to the side of a building. After the incident, it was discovered that the front brakes had seized and the vehicle was undrivable. The contact indicated that during the crash the collision avoidance feature did not active. The vehicle was towed to the local dealer. A police report was taken at the scene. No injuries were reported. The manufacturer was notified of the crash and an engineer was sent to examine the vehicle. No further information was available. The failure mileage was 35,800.

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