NHTSA Complaint #11545636 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11545636
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

The ABS/Traction Control light continually goes on and off. I took the vehicle into Tate Dodge Ram Service center in Glen Burnie, MD the first week of January 2023. They diagnosed the problem as the ABS Control Module and Hydraulic Control Units as bad. I was told that it would take 2 weeks to get the parts. I checked back with them 2 weeks later and the ETA had changed to March 16, 2023. I left the vehicle with them and checked back after March 16th, the ETA had then been changed to August 15, 2023. I picked the vehicle up from the service department and check on it August 15th. They had received on of the part, but the other one was scheduled to be delivered Sept 15, 2023. I contacted them again on Sept 18th, when I was told that the part would not be delivered until February 15, 2024 (13+ months). The lights continue to go on and off with a bell each time the light comes on, which is very distracting. It is unsettling to drive, not knowing if my brakes will work in an emergency or if the traction control will work when we get slippery road this winter.

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Recent Complaints for the 2018 RAM 2500

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#11719295 SERVICE BRAKES, HYDRAULIC The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...
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