NHTSA Complaint #11545531 — 2019 VOLKSWAGEN TIGUAN

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11545531
Vehicle 2019 VOLKSWAGEN TIGUAN
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Vehicle was purchased from Volkswagen Marin Dealership As Certified Pre-owned 2019 model year Tiguan SE 4motion Turbo Color Red on August 24, 2021 and has 18,664 mileage already upon delivery. We have received a recall letter for the water pump & made an appointment to the Dealership& brought the car there In VW Sunnyvale, Ca.. According to the service advisor (Tanya) that the recall we are acquiring is not in their database, but oil change service performed on 27,450 mileage (estimated) during that scheduled appointment for water pump service recall letter received. My wife paid for oil change service charges and fees total amount paid in cash for $450.00 - Now there are issues coming out while driving (1) frequently low tire pressure Front R-side (2) airbag icon shows (3) steering wheel steers to the right while driving; (4) the Volkswagen net-software was not activated nor provided.(5) the 4 alloy wheels has like a mirror scratch all over the design of the wheels This are the issues came out in the vehicle that we've purchased and owned possession... Please advise, hoping to get this into your attention and safety concerns is our main priority. Submitted by MR&MRS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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