NHTSA Complaint #11545482 — 2018 JEEP RENEGADE

The contact’s sister owns a 2018 Jeep Renegade. The contact stated that on numerous occasions while the vehicle was idling at a stop, the vehicle stalled without warning. The contact’s sister was able to restart the vehicle after approximately 5 minutes. The vehicle was taken to the dealer where an oil change was performed; however, the failure recurred. The contact stated that on a separate occasion while her sister was driving at approximately 70 MPH, the vehicle abruptly jerked and stalled. The contact’s sister was able to restart the vehicle. The dealer was notified of the failure and advised the contact’s sister to bring the vehicle back to the dealer however, the contact’s sister declined to drive the vehicle. The vehicle was then towed to the dealer where it diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The contact then stated that the dealer confirmed that an oil consumption test was performed on the vehicle, but the vehicle failed the test. The manufacturer was notified of the failure and confirmed that the vehicle was previously included in and unknown recall where an oil consumption test was performed but no further assistance was provided. The failure mileage was approximately 32,000.