NHTSA Complaint #11544736 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11544736
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

first evidence of a problem had to deal with the accelerator pedal A new pedal was installed. .The engine would start but only idle, truck would not move when put into drive .It had to be towed .Then it was something about a door sensor .It was replaced .Then the brake fluid problem started. It used 2 full quarts with no drips on the floor . Now I am told that the brake booster / hydraulic system Is the problem. This truck Has only 31,000 miles ,Not driven in the winter and looks like new . I am now afraid of the safety issues associated with plowing into another vehicle in a panic stop , The truck has been in the dealer (Jeff Wyler ,Canal Winchester, Ohio ) for nearly 8 weeks . It has been promised last Friday then Tues, then Thursday. Today is Friday and the service advisor (Jay or Joey) are not returning my calls. Please let know what I should expect . [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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