NHTSA Complaint #11544717 — 2016 ACURA MDX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11544717
Vehicle	2016 ACURA MDX
Component	STEERING
Date of Incident	May 27, 2020
Date Filed	September 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

We have taken our 2016 Acura MDX to our local dealer three times in the past to complain about noises (clicking and thumping) coming from the front end of the vehicle. Each time the vehicle was under warranty and the response we got from the dealer was "no problem found". Two weeks ago (02Sept2023) we took the Acura MDX to the same local dealer and are told both of the front control arms need to be replaced. Since we are no longer under warranty it would cost us $1559.78 to replace both. And we are also informed that control arms on this vehicle do wear out frequently and they keep a supply on hand to replace the for the many customers that have had the same problem. While we have not had a direct safety problem with this car yet, the car is relatively young and does not have high mileage or rough use. Based on the fact that this Acura dealer has experienced many problems with this vehicles control arms I would like to register the problem with NHTSA to investigate further.

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