NHTSA Complaint #11713845 — 2016 ACURA MDX
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11713845 |
| Vehicle | 2016 ACURA MDX |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
Two issues: 1. The paint on my rooftop in front of the sunroof began peeling off three months ago. I’ve read and MANY owners of the same model within a two year timeframe have had the exact same issue and we realized it’s a manufacturer’s problem. The manufacturer however, is saying it’s out of warranty and that’s absurd because now we all have to pay $2000+ to have our entire roof repainted. I have read that some people have had it repainted and it’s peeling again. That is a major problem. Acura needs to remedy this quickly before they lose customers. And I really love my Acura and I would love to buy another one in the future, but I’m counting on this one lasting a very long time! Won’t last that long, however, if the paint peels off continuously. I’ve included below in the attachments the preliminary repair cost of this that I had quoted when I first discovered the issue in October. 2. My battery kept draining two years ago, even though I got a new battery – – twice within the same month – – and the dealership in Birmingham, King Acura, was very thorough and very kind and generous, and the only thing that they could figure out after I had read numerous reviews from consumers online and suggested it to them was that the Bluetooth was draining my battery. They told me I could replace it for $3500 or have them disconnect it permanently. I chose to have them disconnected permanently because I didn’t want to pay $3500 for a Bluetooth system that was working but caused a random side effect that affected my whole car. Can you please help me with these issues as I am a big fan of Acura and I would like to see Honda make good on this. Thank you.
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