NHTSA Complaint #11695976 — 2016 ACURA MDX

The vehicle frequently experiences problems while idling at red lights or stop signs. Specifically, the engine suddenly shuts off after displaying a message that "Idle Mode is unavailable." This has occurred multiple times, and on five separate occasions, the vehicle became completely immobile, requiring towing to the nearest mechanic. Initially, I had the flywheel and starter motor replaced, which cost me approximately $5,000. However, just three months later, the same issue reappeared. Most recently, while driving home from work, the idle mode failed again at a stop sign, and the engine stopped running. I contacted Acura/Honda regarding this issue, but they informed me that it is not their responsibility. At this point, I am unsure how to proceed or where to seek a reliable fix, and I am concerned about the safety implications of this recurring failure.