NHTSA Complaint #11544599 — 2015 FORD EDGE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11544599
Vehicle	2015 FORD EDGE
Component	UNKNOWN OR OTHER
Date of Incident	September 9, 2022
Date Filed	September 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Moonroof stuck open. Motor will not work. Cannot close moonroof or shade. I had to use a tarp to cover the hole in the roof until I could get it to the dealer to close the roof. They charged me $114.40 plus tax. They advised I not try to open it again because it may never close. Sea Breeze Ford mechanic told me the repair would be between $2K and $7K. This is outrageous. My personal mechanic said I should contact Ford directly for a resolution. I did and they said there is nothing they can do since there is no recall at the moment. I am now contacting your department for help.

Related Complaints for the 2015 FORD EDGE

Other UNKNOWN OR OTHER Complaints

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#11709552 — January 7, 2026 — MULTIPLE INSTANCES of being blinded COMPLETELY by LED headlights of oncoming vehicles. PLEASE DO SOMETHING about this!

#11687535 — September 16, 2025 — I had this vehicle for only a year. I loved it. It then blew up and burned my house down. I lost everything.

#11666962 — June 14, 2025 — The back up camera is not clear and the screen is froze once vehicle is in drive it’s still showing the rear camera.

Recent Complaints for the 2015 FORD EDGE

#11719392 — BACK OVER PREVENTION — February 20, 2026 — The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became in...

#11719392 — SERVICE BRAKES, HYDRAULIC — February 20, 2026 — The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became in...

#11718796 — BACK OVER PREVENTION — February 18, 2026 — The contact owns a 2015 Ford Edge. The contact stated that while in reverse(R), the rearview camera image was delayed...

#11718796 — SERVICE BRAKES, HYDRAULIC — February 18, 2026 — The contact owns a 2015 Ford Edge. The contact stated that while in reverse(R), the rearview camera image was delayed...

#11716674 — BACK OVER PREVENTION — February 9, 2026 — The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service B...