NHTSA Complaint #11544429 — 2023 JEEP WRANGLER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11544429
Vehicle 2023 JEEP WRANGLER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

On the evening of Sept. 13th I was driving in-town appx. 25mph, pulling into a Walmart shopping center, when my 2023 Jeep Wrangler Sahara 4xe (Purchased in July of 2023) unexpectedly, with NO WARNING shut down! It reduced speed immediately and went into a "coasting mode" almost causing the car behind me to rear-end me. I immediately put on my hazard lights and was attempting to turn the corner to pull it into the parking lot when my steering column seized and the vehicle shut off completely. There were warning lights on the instrument panel, however, I was unable to focus on what they were as I was in sheer panic mode trying not hit or be hit by the sudden shut down of my vehicle. The only warning I can recall was to put the car in park, which I was unable to do because I was in the middle of the road, with no area to pull over too. I have owned my vehicle for just over two months and at the time of the incident this evening the vehicle has 2, 727 miles, 1/2 tank of gas, the battery voltage was normal and it had a small amount of charge. I have read numerous articles stating, including one from NHTSA, that the recall does not affect my jeep as it was manufactured in Oct. 2022. This is incorrect information and if anyone had bothered to do any investigations would find that there are hundreds of complaints on Jeep forums for Jeep Wrangler 4xe's manufactured AFTER the 8/17/22 having this problem. The bigger issue is that there is NO RECALL for the issue because it is past the "end" date for the recall. THIS VEHICLE IS DANGEROUS!! I drive on the highway EVERY DAY to go to work and I can't imagine what would have happened if I had been in the left hand, passing lane when this occurred. SOMEONE COULD BE KILLED! I am bringing my vehicle to Lee Auto Mall Dealership/Service Center in Westbrook, ME first thing tomorrow morning to have the issue looked into / corrected and to inquire if this particular recall had been completed for this vehicle.

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