NHTSA Complaint #11544184 — 2015 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11544184
Vehicle 2015 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 43,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while at a complete stop at a traffic light, the vehicle shut off. The check engine warning light was illuminated. The vehicle was towed to the residence, where an independent mechanic diagnosed that there were debris in the fuel filter, and that the fuel filter needed to be replaced. The vehicle was repaired; however, the check engine warning light remained illuminated. The contact became aware that the VIN was included NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000. VIN tool confirms parts not available.

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