NHTSA Complaint #11543810 — 2013 CHRYSLER TOWN AND COUNTRY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11543810
Vehicle	2013 CHRYSLER TOWN AND COUNTRY
Component	ELECTRICAL SYSTEM
Date of Incident	May 11, 2023
Date Filed	September 11, 2023
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

The contact owns a 2013 Chrysler Town and Country. The contact stated that after starting the vehicle, he slightly touched the ignition key, and the vehicle shut off inadvertently. The contact stated that the failure recurred several times while driving on a bumpy road surface. The contact was able to pull to the side of the roadway and restarted the vehicle. The contact stated that the failure had been recurring increasingly while driving and caused the headlights to turn off and the vehicle to lose power steering functionality. The vehicle was taken to the dealer, where it was diagnosed that the Wireless Ignition Node (WIN) module needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that the VIN and the year vehicle was not included in NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) . The failure mileage was approximately 115,000. The VIN was unavailable.

Related Complaints for the 2013 CHRYSLER TOWN AND COUNTRY

Other ELECTRICAL SYSTEM Complaints

#11713826 — January 28, 2026 — While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal li...

#11696582 — October 30, 2025 — The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I repla...

#11681653 — August 19, 2025 — The contact owns a 2013 Chrysler Town And Country. The contact stated that while his wife was driving 55 MPH, the veh...

#11653035 — April 6, 2025 — I experienced a no start situation. The vehicle would crank but not start. I did some research on the internet and fo...

#11647579 — March 11, 2025 — The contact owns a 2013 Chrysler Town & Country. The contact stated that while attempting to start the vehicle, the v...

Recent Complaints for the 2013 CHRYSLER TOWN AND COUNTRY

#11713826 — ENGINE — January 28, 2026 — While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal li...

#11713826 — POWER TRAIN — January 28, 2026 — While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal li...

#11696582 — SEATS — October 30, 2025 — The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I repla...

#11696582 — UNKNOWN OR OTHER — October 30, 2025 — The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I repla...

#11687619 — ENGINE — September 16, 2025 — The van has stopped running on the highway without warning 3 times creating a very serious problem,had to be towed t...