NHTSA Complaint #11543685 — 2020 CHRYSLER PACIFICA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11543685 |
| Vehicle | 2020 CHRYSLER PACIFICA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Three times now while driving the car just turns its self off with no warning. One incident was car wouldn’t start after just driving 20 minutes before with no problems. Steering wheel and brake were stuck in place so unplugged the battery and waited a few minutes. Hooked back up started the car with some struggling and the security light stayed on. Second incident was while driving car just turned off with no warning. Was told battery was dead so replaced the battery. Same day after thinking the car was fine we went somewhere and when turning on the car the security light was on again. Drove and the car turned off again while driving. Was able to restart and drive when the car shut off again with no warning. Had the car jumped and had someone check alternater and batteries again and they are all fine. Diagnostics talks about power train and faulty wire when everything checks out fine. Very scary when your family is in the car and not knowing if the person behind you is paying attention so you can get over safely. Taking car to a dealership on 9/11/2023.
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