NHTSA Complaint #11543409 — 2016 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11543409
Vehicle 2016 FORD F-150
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I was driving at a slow speed on a dirt road directly into the sun when it was just rising. The conditions of the sky were slightly hazey. The entire windshield turned into a bright white light. (from right to left and top to bottom covering every square inch of the windshield) I could no longer see outside in front of me. I stopped. It was brighter than the sun 100 fold. No matter where I moved, the bright light of the windshield did not allow me to see. I had to roll down my window and place my head outside the vehicle to keep from driving off the road and into a different direction about a mile up the road. After going in a different direction everything was all right. I am concerned for other drivers that they may encounter this similar situation possibly causing an accident. My conclusions were: 1. The direct sunlight into the multiple star pits caused from highway/roadway gravel onto the windshield combined with windshield wiper fluid created the bright light that made the vehicle unsafe and undrivable. 2. The angle positioning of the windshield had something to do with the bright light... 3. The use of armoural on the dashboard as a preservative caused a chemical reaction onto the inside of the windshield (greasing the inside of the windshield contributing to the flash of bright light across the windshield). I will keep the windshield for 72 hours for your inspection. I plan on having the windshield replaced. This is a very dangerous situation. VR/RC [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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