NHTSA Complaint #11543263 — 2016 KIA SOUL

I took my 2016 Kia Soul to Fredy Kia back in June because it had been misfiring and dying while driving. They said the catalytic converter needed to be replaced. I had taken my car in for the ECU update because of the possible rod bearing piston engine failure due to catalytic converter failure. They would not do a good faith coverage for the repair even though it was just over warranty and they have a massive settlement going for the rod bearing damage on engines and I am seeing massive talk online with other Kia Soul owners having the same issues with the catalytic converter. These cars are catching fire eventually and dying on the freeway. This is a massive safety issue and I cannot believe they aren't including the catalytic converter under it. Furthermore, the service manager at Fredy Kia liedto me and said I had to contact Kia Warranty about a good faith coverage for the repair. Today, I finally learned from Kia Warranty that it is actually the Dealers who makes that decision. I would have taken it to a different dealer with more ethics.