NHTSA Complaint #11542774 — 2014 FORD TRANSIT CONNECT

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number 11542774
Vehicle 2014 FORD TRANSIT CONNECT
Component LATCHES/LOCKS/LINKAGES
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The contact owns a 2014 Ford Transit Connect. The contact stated while driving approximately 35 MPH, the contact leaned against the driver's side door and the door swung open. The contact stated that the "door open" light was illuminated. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the door pawl spring tab needed to be replaced; however, the part was unavailable. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

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