NHTSA Complaint #11542645 — 2021 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11542645
Vehicle 2021 SUBARU OUTBACK
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

On Sunday, August 20, 2023 I was pulling into a parking spot in front of an Anytime Fitness at a local strip mall. As I applied the brake, the motor raced and accelerated driving me into a pillar outside of the fitness center. I was in shock, not understanding what had happened. Had I chosen to park one stall to the right, the car would have gone through the window of the business instead of the pillar. Considerable damage was done to the pillar and to my 2021 Subaru Outback, but I was not injured, and no one else was injured. I had the brakes checked at my vehicle service center and was told the brakes were functioning as they should be. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. No warning was provided by the vehicle. The crash occurred in two seconds.

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