NHTSA Complaint #11540130 — 2021 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11540130
Vehicle 2021 SUBARU OUTBACK
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

With 22,000 miles my front rotor brakes need replacing and I don’t have a heavy foot! This is my 5th Outback and so my history vouches that I’m not a driver that wears down brakes or tires. When I did some online searching, there are a number of people posting with the same experience. Subaru knows there is a problem because they are quick to replace under warranty. But this is dangerous. In my case, the brakes were checked just a few thousand miles ago and the were “ very good”, scored 8. Fortunately a friend was sharing the driving on a long trip and they caught that there was a problem. I made a service appointment while we were on the road. Please investigate and have them come up with a better solution than resurfacing the breaks after just 22000 miles

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