NHTSA Complaint #11542579 — 2018 KIA SORENTO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11542579
Vehicle	2018 KIA SORENTO
Component	STEERING
Date of Incident	September 5, 2023
Date Filed	September 5, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Clunking and sticking steering wheel due to rubber coupling that connects electric steering motor to steering column disintegrates. The dealer acknowledges that there is a mass wide issue with this component failure, but says it is not covered under warranty past 60k miles, nor is there a recall, but there are TSB’s regarding it. This problem clearly puts drivers of these vehicles and surrounding motorist in danger of head on collisions.

Related Complaints for the 2018 KIA SORENTO

Other STEERING Complaints

#11715069 — February 2, 2026 — I was driving and when I lost all power steering the lights on the dash came on for power steering and traction I cou...

#11665245 — June 6, 2025 — The steering started to fail and would be hard to steer while driving.I then looked further online and found that a r...

#11664737 — June 3, 2025 — Sometimes this condition hardly noticable and other times very stiff then move steering wheel slightly and full assis...

#11647007 — March 7, 2025 — In January 2024 I started getting power steering issues and multiple warning lights related to the electrical systems...

#11627567 — November 26, 2024 — Steering cupler failure

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