NHTSA Complaint #11665245 — 2018 KIA SORENTO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11665245
Vehicle	2018 KIA SORENTO
Component	STEERING
Date of Incident	December 24, 2024
Date Filed	June 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The steering started to fail and would be hard to steer while driving.I then looked further online and found that a recall was issued for the steering column and how dangerous it was to continue driving the vehicle for the cross as stated in the recall could seperate and one could lose steering and cause a crash so we; my wife and I managed to get the car safely to the dealer for further diagnostic only to find out that although a recall was issued for the steering problem. Our vin was not included and we had to pay for the repair.

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