NHTSA Complaint #11541726 — 2020 FORD ESCAPE STRUCTURE

Complaint Details

ODI Number	11541726
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE
Date of Incident	August 28, 2023
Date Filed	August 30, 2023
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The contact owns a 2020 Ford Escape. The contact stated that upon opening the door to enter the vehicle, the door armrest made an abnormal sound. There was no warning light illuminated. The vehicle was taken to the dealer, who determined that the door check arm strap was defective. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23013 (Structure). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 51,000.

Related Complaints for the 2020 FORD ESCAPE

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#11678177 — August 4, 2025 — The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and opening the su...

#11656040 — April 22, 2025 — See attached document for complaint.

Recent Complaints for the 2020 FORD ESCAPE

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